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  Public Ticket #3599958
Hamburger Menu not working
Closed

Comments

  • monicabruni started the conversation

    Hi, I made some changes to my site but I have a problem with the hamburger menu on mobile devices and tablets. I see it but it's like it's not clickable.

    We activated debug and showed php errors. There are none.

    Js errors in the console are not present.

    We tried deactivating all the plugins and by deactivating Elementor Pro the hamburger menu works when opening but not when exiting but all pages created with the theme builder are deactivated.

    We also tried deactivating the footer in the Elementor Pro themebuilder, then the menu works when opening but not when closing.

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   monicabruni replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've checked your site, and the issue seems to be that the WP-Fastest cache has compressed the JS files with a syntax error, causing the hamburger menus to malfunction.

    I've configured this plugin for your site. Please clear all browser caches and check again.

    Regards,
    PenciDesign.


  •   monicabruni replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've configured your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  • monicabruni replied

    Thanks, now it's working.

    Best Regards