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  Public Ticket #3600546
Envato Market not uploading
Closed

Comments

  • solarjobs started the conversation

    Hello -

    I've downloaded the latest version of Envato Market*. Then compressing the folder into a zip to be uploaded (as it doesn't download as a zip). Unfortunately, when I attempt to "Install Now" I receive a message, "Incompatible Archive."  I've made multiple attempts. Could you please advise. 

    Best regards, 

    DJ


    *https://www.envato.com/lp/market-plugin/

    Attached files:  Screenshot 2024-03-06 at 2.21.27 PM.png

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  • solarjobs replied

    Hello, 

    Would it be possible to share an email in private and I'll get you access as an admin. 

    Best Regards,
    Dave 

  •  2,610
    PenciDesign replied

    Hi,

    My email: [email protected]

    Regards,
    PenciDesign.


  •   solarjobs replied privately
  •   PenciDesign replied privately