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  Public Ticket #3601669
Site Health Status - 3 critical issues
Open

Comments

  •  3
    laithb started the conversation

    Please help with these Site Health Issues and the security message. I think I followed the correct instruction to auto update the theme. Thank you.

    1) An active PHP session was detected


      A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.


    2) Background updates are not working as expected (Security Issue)


    Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.

    • Error The automatic_updater_disabled filter is enabled.
    • Error All automatic updates are disabled.
    • Passed No version control systems were detected.
    • Passed Your installation of WordPress does not require FTP credentials to perform updates.
    • Passed All of your WordPress files are writable.

    Page cache enhances the speed and performance of your site by saving and serving static pages instead of calling for a page every time a user visits.


    3) Page Cash is detected but the server response time is still slow

    Page cache is detected by looking for an active page cache plugin as well as making three requests to the homepage and looking for one or more of the following HTTP client caching response headers:

    cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status, x-litespeed-cache, x-lsadc-cache, x-qc-cache.

    •  Median server response time was 1,632 milliseconds. It should be less than the recommended 600 milliseconds threshold.
    •  There were 2 client caching response headers detected: etag, x-litespeed-cache.

  •  2,276
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   laithb replied privately
  •  2,276
    PenciDesign replied

    Hi,

    I've checked your site, and all the issues are not related to the Soledad theme.

    1. The Soledad theme and all related plugins do not include the PHP session_start() functions, which means it might be included in one of the plugins you've installed.

    2. Regarding the REST API: please increase the PHP timeout by contacting the hosting support.

    3. The automatic_updater_disabled function is also disabled by one of the plugins you've installed. The Soledad theme does not include this code."

    4. About the page cache issue, please follow this document:  https://developer.wordpress.org/advanced-administration/performance/optimization/#Caching

    Regards,
    PenciDesign.

  •  3
    laithb replied

    Thank you for your answers. Please see attached image. I see Drop-in Disable Auto Updates plugin. I think this came with the Themeforest new updater when I had to follow the instructions to do updates for your theme. I did not add any plugins apart from Holsinger and Yoast SEO. 

    Please advise how I get updates automatically as I thought this will be the case when we had the new updates from Envato Market  for theme updates.

    With regards to PHP timeout. Its set 480 from the host, as I understand this is like 8min execution time which seem a lot to me. I didn't change it as the support team mentioned typically its between 30 to 120. I'm not sure why google console is giving a critical issue warning.  

    Item 4 of your reply. To reduce the number of plugins installed, can I delete these three plugins without it causing issues for the overall theme. I don't need anyone to write and review articles. Kindly advise.

    Penci portfolio,

    Penci review 

    vafpress post formats UI


    Attached files:  Screenshot 2024-03-08 004859.png

  •  2,276
    PenciDesign replied

    Hi,

    1. The plugin named "Disable Auto Updates" was automatically installed and activated by your hosting provider.

    2. If your site does not include any portfolio/recipe/post-format content, you can safely disable these plugins.

    Regards,
    PenciDesign.


  •  3
    laithb replied

    I deleted the three pencil plugins and asked the host to allow automatic updates.

    I'm checking the site after removing these pencil plugins there is new issues. Links are not displayed as before when editing the post.  Reference to the post titled: "Dubai Property Price Appreciation: A Deep Dive into Soaring Values. " But when I view the link on google its showing the link, Only during editing is not showing its a link.


    Also, I see 4 posts showing Orphaned content where as they have internal links. Please advise. Attached screen shot and you still have access to my site. 


    Deleted plugins

    Penci portfolio,

    Penci review 

    vafpress post formats UI

    Attached files:  8.png
      7.png
      9.png

  •  2,276
    PenciDesign replied

    Hi,

    Could you please provide more details about the link issue? I've checked your post, and all the links appear to be correct. https://imgur.com/a/7YSnJKd

    Regards,
    PenciDesign.

  •   laithb replied privately
  •  2,276
    PenciDesign replied

    Hi,

    1. The colors and post formats in the editor mode are different from those in the live mode.

    2. Please go to Appearance → Customize → General → GDPR Policy: configure the GDPR cookies banner at this panel.

    Regards,
    PenciDesign.


  •   laithb replied privately
  •  2,276
    PenciDesign replied

    Hi,

    If you want to follow the GDPR standard of Google, you should install the CookieYes plugin and follow the document guide at this link: https://wordpress.org/plugins/cookie-law-info/

    Regards,
    PenciDesign.

  •  3
    laithb replied

    Thank you. I have followed your recommendation to use CookieYes.  

    I don't want to use the Appearance > Theme site editor to make add and changes to the code as it may ruin my theme. Please advise where I write this code safely. I checked the customize General > GDPR policy > doesn't have anywhere to add code. 

    Kindly advise. 

    P.s I have attached copy of the code.

      

    Attached files:  12.png

  •  2,276
    PenciDesign replied

    Hi,

    Please go to dashboard → Soledad → Ads Manager → Header → Add Custom Code Inside <head> tag: paste the code in this option field.

    Regards,
    PenciDesign.

  •  3
    laithb replied

    Google Adsense are still not approving tbe site for the Privacy feature.

    After installing the cookieYes app its not functioning properly and the tech team checked and replied back the following. Please advise how I can disable the optimization  conflict. Or its better to use another plugin with the theme. Thank you. 

    Message from ComieYes Team:

    Upon our examination, we discovered that your website is employing optimization techniques that cause it to load only upon external events such as mouse movement or clicks. This behavior is preventing the CookieYes scanner from collecting all the cookies because the website is not fully loaded during the scan. To ensure all cookies are scanned properly, we kindly request that you disable this optimization before the next scan.
     
    To resolve the "Get Privacy Ready" alert message, we suggest considering the use of the IAB banner feature available in your CookieYes account. This can be achieved by utilizing the Support IAB TCF v2.2 feature. However, please note that this functionality is exclusively offered in our Pro or higher plans. Therefore, we advise reaching out to a Google expert for confirmation if this step is necessary and proceeding accordingly. Rest assured, we are available and eager to assist you throughout this process.

  •  2,276
    PenciDesign replied

    Hi,

    Following this case, you need to disable the JS delayed by going to Appearance → Customize → Speed Optimization → Optimize JavaScripts.

    Regards,
    PenciDesign.


  •   laithb replied privately
  •  2,276
    PenciDesign replied

    Hi,

    Please try these steps:

    - Enable all the JS delayed options,

    - Go to Appearance → Customize → Speed Optimization → Optimize Javascript → Exclude Scripts from Delay Execution: enter the following text:

    cookie-law-info

    Regards,
    PenciDesign.