Hi, After the latest update we have problems with the site administration and presentation. The first problem shows with the login page, which isn't displayed correctly, and when in dashboard we cannot edit posts with elementor as it returns an error saying that something went wrong. If we enable safe mode, it will start. When switching to site preview, it isn't display correctly, it shows just text without formatting and pictures.
This issue is related to the Hide WP plugin you've installed. Please ensure that you've cleared all site caches, configured this plugin correctly, and then check again.
We didn't install any new plugin lately, not the Hide WP plugin, so I don't know where did you found it. The only thing that was updated recently was the Soledad theme. What error does it produce which is not allowing the site to not display correctly. I have already cleared the cache on the server but with no success.
Here is the error log from the browser. The issue is that the browser cannot retrieve the asset file content from your CDN server, causing your site to not display correctly.
Hi,
After the latest update we have problems with the site administration and presentation. The first problem shows with the login page, which isn't displayed correctly, and when in dashboard we cannot edit posts with elementor as it returns an error saying that something went wrong. If we enable safe mode, it will start.
When switching to site preview, it isn't display correctly, it shows just text without formatting and pictures.
Could you please check, what's wrong?
Cheers,
Igor
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Hi,
This issue is related to the Hide WP plugin you've installed. Please ensure that you've cleared all site caches, configured this plugin correctly, and then check again.Regards,
PenciDesign.
Hi,
Could you please be more specific about the plugin, ie it's name?
I don't see it in my installed plugins.
Cheers,
Igor
Hi,
We didn't install any new plugin lately, not the Hide WP plugin, so I don't know where did you found it.
The only thing that was updated recently was the Soledad theme.
What error does it produce which is not allowing the site to not display correctly.
I have already cleared the cache on the server but with no success.
Waiting for your response,
Cheers,
Igor
Hi,
Here is the error log from the browser. The issue is that the browser cannot retrieve the asset file content from your CDN server, causing your site to not display correctly.
Regards,
PenciDesign.