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  Public Ticket #3605319
Slow Mobile Speed
Closed

Comments

  • thisworldiswide started the conversation
    March 13, 2024 at 9:23am

    Hello everyone,

    I‘m facing problems with mobile speed on my website, the LCP is „Poor“. I tried different things but nothing seems to help.

    What can I do to fix this?

    Thanks!

  •  2,610
    PenciDesign replied
    March 13, 2024 at 1:52pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you configure it.

    Regards,
    PenciDesign.



  •   thisworldiswide replied privately
  •  2,610
    PenciDesign replied
    March 13, 2024 at 7:59pm

    Hi,

    I've configured your site, here is the latest result:

    YNpxMrr.png

    Regards,
    PenciDesign.


  • thisworldiswide replied
    March 13, 2024 at 9:43pm

    hello there, thank you it’s very fast now.

    But is it normal that I have to Click or scroll on the page first to load anything? If I just open and wait it only shows grey spaces like the page is not loading/working at all. I Don‘t think this is a great user experience.


    Attached files:  IMG_8954.png

  •  2,610
    PenciDesign replied
    March 14, 2024 at 12:59am

    Hi,

    Please go to Appearance → Customize → Speed Optimization → General & Lazyload: turn off the "Delay all images loading in the first screen to optimize LCP value" option.

    Regards,
    PenciDesign.


  • thisworldiswide replied
    March 14, 2024 at 9:49am

    Yeah this works better, thank you!