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  Public Ticket #3618344
Server error
Open

Comments

  •  1
    george started the conversation
    March 31, 2024 at 4:24am

    I'm unable to make any updates to the website as I keep getting 'Server Error (500 error)'

    Originally I thought it was due to a slow server but we've upgraded to VPS service with lots of resources but same issue.

    Attached files:  server error.JPG

  •  2,250
    PenciDesign replied
    March 31, 2024 at 4:34am

    Hi,

    This an issue with the server configuration, please read the document at this link: https://elementor.com/help/500-error/

    Regards,
    PenciDesign.


  •  1
    george replied
    March 31, 2024 at 10:18pm

    Hi there,

    Thanks for your prompt reply.

    So I used a template to re-create the home page, tested it and I'm not getting a server error on that page now but how do I now designate this new page as the home page?

    So I followed the instructions to create a new page and add a saved template to it and it worked. So now I need to save this new page as the home page. How do I use this new page as the home page?

    Thanks


  •  2,250
    PenciDesign replied
    April 1, 2024 at 3:00am

    Hi,

    Please go to dashboard → Settings → Reading → Your homepage display: Configure the new page as the homepage at this option field.

    Regards,
    PenciDesign.