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  Public Ticket #3620817
Slow loading on website created with Elementor
Closed

Comments

  • KilisunCare started the conversation

    Hello :)

    I have been using Soledad for years but I am trying to create a home site now using Elementor. I have tried several styles (slider, picture) and fonts and it takes much longer to load than all the rest of my urls, both images and fonts load slowly. How can I fix this?

    These are two examples (drafts, not indexed because I think are not acceptable): 

    https://dermatologia-bagazgoitia.com/home

    https://dermatologia-bagazgoitia.com/inicio

    THank you :)

    L.



  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   KilisunCare replied privately
  •   KilisunCare replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I can't logged in with the account you sent (both Penci or [email protected])

    Please check again.

    Regards,
    PenciDesign.


  •   KilisunCare replied privately
  •   PenciDesign replied privately
  •   KilisunCare replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've checked your site, please follow these steps:

    - Update WordPress core and all the plugins to the latest version,

    - Remove all the unnecessary plugins,

    - Downgrade the PHP version to 8.0 (Almost all the plugins aren't compatible with the PHP 8.2)

    Then clear all the site cache and check again.

    Regards,
    PenciDesign.


  •   KilisunCare replied privately
  •  2,610
    PenciDesign replied

    Hi,

    1. You can use PHP version 8.2 if you've updated WordPress and all the plugins to the latest version, here is the document: https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/

    2. Can you send me the screenshot of the issue of the Penci Latest Posts element?

    Regards,
    PenciDesign.


  •   KilisunCare replied privately
  •   KilisunCare replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've configured the image lazyload for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  •   KilisunCare replied privately