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  Public Ticket #3627963
Can't set featured image
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Comments

  • Eli started the conversation

    Hello, 

    I can't set a featured image on a post. I don't have this button you see on the image highlighted in red. I just tried to change themes with the standard WordPress theme and it worked on that one.

    These are the plugin's I have activated.

    3176326411.png


    Can you help me solve this issue? 

    Thanks in advance

    Attached files:  WordPress-post-editor-with-the-highlighted-set-featured-image-button.png

  •  2,249
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Eli replied privately
  •  2,249
    PenciDesign replied

    Hi,

    Upon checking your site, I found that the issue arises from Advanced Custom Field PRO, which has added some JavaScript error code on the back-end. Consequently, the featured image button isn't functioning properly.

    Please try disabling this plugin, clear all browser cache, and then check again.

    Regards,
    PenciDesign.