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  Public Ticket #3630002
Lincense Revocation
Closed

Comments

  • Marcelo started the conversation

    Hello!

    I have purchased Soledad theme and applied the license to the related domain (URL), but I don't have access to soledad in this domain anymore and can't revoke the license from this site.

    Could you help me revoke this license?

    Thanks in advance!

  •  2,661
    PenciDesign replied

    Hi,

    I've revoked this license, please register it on the new domain.

    In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

    Regards,
    PenciDesign.

  • javedchakari replied

    Hi Support Team,
    I have the same issue, Since I have no longer access to my domain  (example.com) anymore and need to use my license somewhere else, would it be possible to rest the license.


    Best Regards,

    Javed

  •  2,661
    PenciDesign replied

    Hi @javedchakari,

    Please send me the purchase code to [email protected]

    Regards,
    PenciDesign.