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  Public Ticket #3633969
compromised site
Closed

Comments

  • soccerbbbb started the conversation
    April 23, 2024 at 4:51pm

    Hi support team .

    I need your help, As my site was claimed as a compromised site in google ads account. 

    I used different ways to clean up the account and scanned with different malware scanner, I found no security issue at the moment.

    I also used Anti-Malware from GOTMLS.NET and wordfence to scan the website and no issue at this moment.

    I do not know what I can do to lift the "compromised site " problem and now all the goggle ads campaign stopped.

    Please suggest what I can do to solve this or who I could ask for help.

    Cheers

    Attached files:  Screenshot 2024-04-24 00.45.56.png
      Screenshot 2024-04-24 00.46.02.png
      Screenshot 2024-04-24 00.47.19.png

  •  2,609
    PenciDesign replied
    April 24, 2024 at 2:00am

    Hi,

    This issue is related to your Google account.

    Please follow the document at this link for more information: https://support.google.com/google-ads/answer/9355975?hl=en

    I recommend that you contact Google Support for this issue, as I don't have any experience with Google Ads problems.

    Regards,
    PenciDesign.