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  Public Ticket #3635110
Category not loading on penci block
Closed

Comments

  • ashish225 started the conversation
    2 weeks ago on April 25, 2024 at 6:39am

    I have added categories in the dashboard, and while editing penci blocks to show those categories in any block, it's not appearing and continuing loading as i have shown in the attached image. Basically i am not able to call the backend categories in penci blocks.

    Attached files:  WhatsApp Image 2024-04-25 at 12.07.20_b0f77824.jpg

  •  2,256
    PenciDesign replied
    2 weeks ago on April 25, 2024 at 6:59am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   ashish225 replied privately
  •  2,256
    PenciDesign replied
    2 weeks ago on April 26, 2024 at 2:06am

    Hi,

    I've checked your site. The issue is that most of your site categories don't contain any posts, so WPBakery can't suggest the category names.

    This option field only shows the categories that already contain posts.

    BDdzMI5.png

    Regards,
    PenciDesign.


  • ashish225 replied
    1 week ago on April 26, 2024 at 7:35am

    Thanks i'll try and update you.