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  Public Ticket #3636346
Layout of Penci Custom Slider
Closed

Comments

  •  11
    Nuno started the conversation

    Hello team!

    I hope you are having a great friday. sorry to bother you.

    I have a penci custom slider in my home page . as the pictures atached. i need to understand why in mobile it got the layout with the heigth like that and in DreamLove(atached) it's more customer friendly.


    how can i achieve the layout in mobile and tablet in my site lovewithsugar.com like the one they have in dreamlove. Because in Desktop mode it's very good. It seems the image adjust to the layout and the height got better looking.

    Sorry if i am not explaining myself right if you don't understand. but i am feel to clrarify any doubt. 


    I  am looking forward to hearing from you

    Regards

    Nuno

    Attached files:  lovewithsugar_layout_3.png
      dreamlove.jpg
      lovewithsugar_layout.png
      dreamlove_4.jpg

  •  2,540
    PenciDesign replied

    Hi,

    This issue is similar to another ticket you've created.

    Please modify the height option like the screenshot below:

    TG2f0oi.png

    Regards,
    PenciDesign.


  •  11
    Nuno replied

    Hello

    I have already tried that , but there are two things. 

    1st - if i change the option Use Ratio Height/Widht it changes the option to Mobile , Destop and Tablet

    2nd - even if i enable it , it does not rezise automatically , but the image inside get resized :( 

    kindly see the screenshot .

    I am for sure doing somehting wrong... :(

    Attached files:  Does not work.png

  •  2,540
    PenciDesign replied

    Hi,

    The Penci Custom Slider doesn't resize the image automatically. You should enable responsive mode in Elementor and adjust the custom height for mobile devices only. The image size will then fit the height you've entered.

    Regards,
    PenciDesign.


  •  11
    Nuno replied

    ok.. in elementor. 

    But elementor have that 3 types . Desktop , mobile, and tablet . 

    I was searching how to configure elementor with responsive but I can only found things for that 3 modes.

    For example this guide I saw....

    https://elementor.com/help/mobile-editing/&ved=2ahUKEwiVu7b8geKFAxXuVEEAHXuUCzwQFnoECCsQAQ&usg=AOvVaw05ni6nAZIJ_LmKUtHlSmEs


    How can I define to automatically adjust after I change the height like you said.

    Sorry but now you confused me more. 😞 please help me. 😀

    I know that can be now your best efforts but um lost.

  •  2,540
    PenciDesign replied

    Hi,

    I mean the image size will automatically adjust to fit the height that you've set for each device.

    Regards,
    PenciDesign.