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  Public Ticket #3639140
Portfolio
Closed

Comments

  • yanjchen0612 started the conversation
    May 1, 2024 at 9:32am

    Why are the thumbnails on the Portfolio page so blurry? It has been confirmed that the image resolution is sufficient, but it is particularly blurry on this page.

  •  2,540
    PenciDesign replied
    May 1, 2024 at 10:39am

    Hi,

    Have you installed any image optimization plugins?

    Regards,
    PenciDesign.


  • yanjchen0612 replied
    May 1, 2024 at 11:15am

    Hello,
    I have not installed it.
    The attached picture is my plug-in list.
    Thanks！




    https://yenketsu.design/our-portfolio/

    Attached files:  截圖 2024-05-01 下午4.12.27.png
      截圖 2024-05-01 下午4.12.21.png

  •  2,540
    PenciDesign replied
    May 1, 2024 at 11:40am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   yanjchen0612 replied privately
  •  2,540
    PenciDesign replied
    May 1, 2024 at 4:21pm

    Hi,

    I mean you should send me the WordPress admin username and password. I'll modify the portfolio item to display the highest image quality.

    Regards,
    PenciDesign.


  •   yanjchen0612 replied privately
  •  2,540
    PenciDesign replied
    May 2, 2024 at 5:06am

    Hi,

    I've updated the portfolio image resolution for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  • yanjchen0612 replied
    May 2, 2024 at 12:24pm

    Thank you for your help