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  Public Ticket #3641731
Categories Display
Closed

Comments

  •  11
    Nuno started the conversation

    Hello Team,

    I need to understand how can i change this on the categories? because i already tried to change even the columns and it's not changing. i disabled the right widget to appear more categories. 

    but i can't change the design and remove the blur on the categories.

    can you help?

    many thanks

    Nuno

    Attached files:  change_blur.png

  •  2,580
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → WooCommerce → Shop Settings: change the following options:

    - Product Category Style

    - Categories Columns

    Regards,
    PenciDesign.


  •  11
    Nuno replied

    Hello

    I was trying to change , i tried many times but it's now working. nothing changes.

    Can you please check why?

  •  11
    Nuno replied

    Sorry, i forgot the atachement.

    Attached files:  columns.png
      style.png

  •  2,580
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Nuno replied privately
  •   Nuno replied privately
  •  11
    Nuno replied

    Hello Team,

    The site it's stable now as a workaround , you can kindly help me now with the below please? 

    I am really sorry for this disruption but as you may think i was not expecting that got worst after i opened the ticket.

  •  2,580
    PenciDesign replied

    Hi,

    I still can't access your site because it shows the "503 Service Unavailable" notice.

    Regards,
    PenciDesign.


  •  11
    Nuno replied

    Hello

    Good afternoon.

    I am really sorry for the delay , i have been fixing some errors and issues (php-fpm , cpu peerformance), now it's ok . please help me with this. 

    also if i click on the categories even in the top menu the mega menu it redirect to the home page ? why? even on the preview :( strange behaviour

    I am looking forward to hearing from you

    Regards

    Nuno

  •  2,580
    PenciDesign replied

    Hi,

    I've checked your site, here is the screen recorder video: https://streamable.com/4skldj

    - The server sometimes does not respond.

    - All the mega menu links are working correctly.

    Regards,
    PenciDesign.


  •  11
    Nuno replied

    damn!!! Again issue now with cloudfare. 

    Maybe because It's still running at that time any load on server.

    I will have to take other way on this. Pfuuu. Starting to get deseapersted.


    Thanks for your help. Let me fix this, and I'll return to you after I test again the design part!

  •  11
    Nuno replied

    Hello,


    I think now it's a bit better.

    I was seeing and i have a extremly high bounce rate.

    how can i get the site better with a lighter deseign ? 

    is there any template in soledad that i can use to have the site light and good as this ones below? 


    https://www.pulseandcocktails.co.uk/

    https://loveoutlet.co.uk/


  •  2,580
  •  11
    Nuno replied

    Hello


    Good afternoon.

    Sorry for the delay , i was with other problems on site . I tried again to change the categories how to display , but it still the same. they are square , with that white shadow , and if i change the style it does not change nothing.

    you can access the site now, it's stable i think :(

    kindly check the screenshot atached

    Attached files:  catdoesnotchange.png

  •  2,580
    PenciDesign replied

    Hi,

    I can't log in because your site shows a notice:

    "LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator."

    Regards,
    PenciDesign.


  •  11
    Nuno replied

    Hello

    Good afternon 

    Its unlocked now . It was becasue of time with no access.

    kindly advise me if it worked.

  •  2,580
    PenciDesign replied

    Hi,

    I've checked your site, and all the categories tyle settings already showing correctly:

    PxdHYkT.png

    In general, how do you want to display this area? Please send me more information, and I'll check it out and then send you a quick guide.

    Regards,
    PenciDesign.


  •  11
    Nuno replied

    Hello

    Yes, now it seems it's changing. I want to know how i can remove that blur , white blur . i think it was not before.

    also i have to change the images by others , because those are getting feeded automatically , so most of them are not so cool for some categories. but that's another story .

    I wanted only a better stlye , like other pages . but i have to start changing images to get the real appearence and customize from that.

  •  2,580
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    .woocommerce ul.products li.product-category .product-category-img:before {
      display: none;
    }

    Regards,
    PenciDesign.



  •  11
    Nuno replied

    Hello

    Sory for such delay.

    I have big issues with the site, had to recover many things. now it's up again. 

    you may close this inc

    Thanks