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  Public Ticket #3642508
Sticky sidebar
Closed

Comments

  •   chixyayun started the conversation
  •  2,540
    PenciDesign replied
    May 7, 2024 at 2:48am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check it.


    Regards,
    PenciDesign.


  •   chixyayun replied privately
  •  2,540
    PenciDesign replied
    May 7, 2024 at 3:25am

    Hi,

    I can't access your site because it shows a "Connection timed out" notice.

    Regards,
    PenciDesign.


  •   chixyayun replied privately
  •  2,540
    PenciDesign replied
    May 7, 2024 at 10:22am

    Hi,

    I've checked your site, and the issue is that one of the Elementor extra plugins you've installed has modified the output of the Elementor column. Consequently, the sticky sidebar configuration of the Soledad theme may not be working properly.

    Please try disabling all the Elementor addons and then check again.

    Regards,
    PenciDesign.


  •   chixyayun replied privately
  •  2,540
    PenciDesign replied
    May 8, 2024 at 2:04am

    Hi,

    I've modified the post template for your site. Now the sticky sidebar working correctly.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  •   chixyayun replied privately
  •  2,540
    PenciDesign replied
    May 8, 2024 at 6:30am

    Hi,

    I've configured your post template.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.