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  Public Ticket #3657464
Content Not Found - ScreenBlack
Closed

Comments

  •  1
    Sharon England started the conversation
    May 30, 2024 at 1:08am

    Hi, When I load my home page I get a black screen over the top with a Content Not found message. (pic attached) When you click into the screen it shows as normal. The same happens when I go to edit the widget for the Main Layout. The whole widget area is black and says content not found. How can I fix this.
    thanks,

    Attached files:  Screen Shot 2024-05-30 at 11.04.24 am.png

  •  2,540
    PenciDesign replied
    May 30, 2024 at 1:23am

    Hi,

    The problem is that you have configured the popup content with the wrong Penci Block ID.

    Please go to Appearance → Customize → Promo Popup → Popup Display → Load Popup Content Using Penci Block, and re-check the content in this option field.


    Regards,
    PenciDesign.