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  Public Ticket #3659702
Lazy load problem (again)
Closed

Comments

  •  1
    drmrgood started the conversation

    Hi!

    I don't know why I have a lazy loading problem with images on some parts of the website again. I tried to find Speed Optimization part in Customize but there is none. How can I resolve this problem? As you can see on the image it says lazyloaded error. If I go to that URL of the image: best-diy-interconnect-cable-easy-to-make.jpg it redirects me here: https://cracklingsound.com/z0f76a1d14fd21a8fb5fd0d03e0fdc3d3cedae52f?wsidchk=17280138

    WTF is that redirect?!

    Check the attachment for more information.

    Attached files:  error.png

  •  2,540
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   drmrgood replied privately
  •  2,540
    PenciDesign replied

    Hi,

    1. The Speed Optimization panel only appears when you have activated the Penci Shortcode & Performance plugin.

    2. The Soledad theme already includes lazy load features, so you should turn off this feature in the WP-Rocket plugin.

    3. The Soledad theme doesn't modify any image URLs. The problem might be that the image file does not exist. Please check and re-upload it.

    Regards,
    PenciDesign.


  •  1
    drmrgood replied

    I don't want to use lazy load Soledad feature. I want this disabled and use only WP Rocket lazy loading.

    When I go to image url from incognito mode the image loads perfectly and there is no redirection.

  •  2,540
    PenciDesign replied

    Hi,

    I've checked your site on my browsers and haven't found any issues with lazy load images or image URLs.

    Here is the screenshot: https://imgur.com/a/tyue1mA

    The problem might be due to your browser add-ons.

    Regards,
    PenciDesign.