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  Public Ticket #3672627
Bug Single Post template
Closed

Comments

  • _Adam_ started the conversation

    Hello, 

    I followed every step of the tutorial that is explained here : https://soledad.pencidesign.net/soledad-document/#posts 

    to customize posts with a template on Elementor. The problem is that it's not working.

    I did the same for the tags template and it's working, so I don't get it.

    For the post template, it's not working. I called my template "post temp" and I chose it on the customize appearence menu. Please take a look at what I did in the attachments.

    I want to remove the profile picture of the author.

    Can you please help me, and tell me if I did something wrong ?

    Thank you

    Attached files:  Template choice.jpg
      Template design.jpg
      Post.jpg

  •  2,609
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   _Adam_ replied privately
  •  2,609
    PenciDesign replied

    Hi,

    1. I can't log in to your site because of the wrong password.
    2. If you've created a post template with the Elementor Page Builder, all the settings at Appearance → Customize → Single Posts → General will not apply.

    Regards,
    PenciDesign.