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  Public Ticket #3673066
Theme Conflict - Issue with Connecting Stripe Payments
Closed

Comments

  • Jon started the conversation
    June 24, 2024 at 6:22pm

    Hi Soledad Team,

    I am having an issue with the WooCommerce Stripe payment option not appearing on the checkout page of my site. It seems something in the backend with the Theme is blocking Stripe payment methods. I've tested three plugins without success. Any assistance would be greatly appreciated, thank you.

  •  2,661
    PenciDesign replied
    June 25, 2024 at 2:00am

    Hi,

    1. The Soledad theme doesn't modify any options related to the WooCommerce payment gateways. You can double-check with the default WordPress theme.

    2. If you need help, please send me your WordPress admin account details. I'll log in and try to help you resolve this problem.

    Regards,
    PenciDesign.