I noticed that the carousels and sliders from Penci Design doesn't work on mobile. They work perfectly inside the builder, but not inside the mobile sized browser window or inside mobiles (checked both Android + iPhone).
My workaround was to use Elementor's own slider, but I prefer the design of yours, so maybe this will be fixed soon?
You really solved the issue a few days ago, and I am forever grateful!
I have been working on the first page a lot today, and when I checked it on mobile, I noticed that the slides suddenly weren't working again :( Then I opened the desktop version and noticed that the sidebar was also no longer sticky.
I would love to re-upload the Soledad theme again on my own to fix this, but I'm a bit afraid of doing it myself. Could you tell me the correct steps so I don't ruin anything on my end? I already cleared all caches, so I think I need to update the theme again.
I've sent a temporary login in a private reply so you can check it if needed.
Thank you so much, and I'm sorry for having to ask you to check this again...
Hi everyone!
I noticed that the carousels and sliders from Penci Design doesn't work on mobile. They work perfectly inside the builder, but not inside the mobile sized browser window or inside mobiles (checked both Android + iPhone).
My workaround was to use Elementor's own slider, but I prefer the design of yours, so maybe this will be fixed soon?
Thank you for taking a look!
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Hi,
I've fixed this issue by re-updating the Soledad theme.
Please clear all the browser caches and check again.
Regards,
PenciDesign.
Hi again!
You really solved the issue a few days ago, and I am forever grateful!
I have been working on the first page a lot today, and when I checked it on mobile, I noticed that the slides suddenly weren't working again :( Then I opened the desktop version and noticed that the sidebar was also no longer sticky.
I would love to re-upload the Soledad theme again on my own to fix this, but I'm a bit afraid of doing it myself. Could you tell me the correct steps so I don't ruin anything on my end? I already cleared all caches, so I think I need to update the theme again.
I've sent a temporary login in a private reply so you can check it if needed.
Thank you so much, and I'm sorry for having to ask you to check this again...
(I forgot to mention, but this is for the front page called Home)
Hi,
I've fixed this issue for your site.
Please clear all the browser caches and check again.
Regards,
PenciDesign.