I purchased your theme and installed it on my website. After the installation, the Elementor theme builder stopped working. Additionally, where are the post likes and views stored? When I add the post widget and choose to show, for example, the most viewed posts, it doesn't work. Please help me resolve these issues.
I added the post widget and configured it to order posts by most viewed, but I think the most viewed parameter is not working. Can you please check this link?
Please go to Appearance → Customize → Single Posts → General → turn on the "Enable ajax Post View Count" option, clear all the cache and then check again.
Thank you for your reply. I have cleared all caches, but the most viewed posts section is now showing a post with only 1 view that was created on February 22, 2024
Thank you very much for your professional support. It is now working correctly.
I have one more question: How does your "Penci Popular Post" widget work? Does it display the most liked posts? If not, how can I show the most liked posts?
Hello,
I purchased your theme and installed it on my website. After the installation, the Elementor theme builder stopped working. Additionally, where are the post likes and views stored? When I add the post widget and choose to show, for example, the most viewed posts, it doesn't work. Please help me resolve these issues.
Thanks
Levon
Hi,
1. About the Elementor issue, please send me your WordPress admin account in a PRIVATE reply. I'll log in and try to help you check this problem.
2. The post likes and views are stored in the following post meta keys:
Regards,
PenciDesign.
Hi,
I've checked your site, and all the settings are correct. The Elementor plugin is working properly.Regards,
PenciDesign.
Hi,
I added the post widget and configured it to order posts by most viewed, but I think the most viewed parameter is not working. Can you please check this link?
https://aifusionart.com/focused-study-session-in-natures-classroom/
You can check the top of the link widget on the right side of this link. Also, can I display the most liked posts? Where can I check the post views?
Thanks
Levon
Hi,
Please go to Appearance → Customize → Single Posts → General → turn on the "Enable ajax Post View Count" option, clear all the cache and then check again.
Regards,
PenciDesign.
Not working
Attached files: Screenshot_20240629_152257_Chrome.jpg
Hi,
In this case, please wait until the post view count is working properly. Then, clear all the site cache and check again.Regards,
PenciDesign.
Thank you for your reply.
I have already cleared the cache, but the most viewed post is still not displaying correctly.
Regards
Levon
Hi,
I've modified the template file for your site.
The problem is that you created a custom post template without the post content element, so the post count doesn't work.
Please clear all browser caches and check again.
Regards,
PenciDesign.
Thank you for your reply. I have cleared all caches, but the most viewed posts section is now showing a post with only 1 view that was created on February 22, 2024
Regards
Levon
Hi,
The post views have only started counting since I edited the single post template, so all the post counts are set to 1 starting from today.
Regards,
PenciDesign.
Thank you very much for your professional support. It is now working correctly.
I have one more question: How does your "Penci Popular Post" widget work? Does it display the most liked posts? If not, how can I show the most liked posts?
Regards
Levon
Hi,
The "Penci Popular Post" widget sorts posts based on views.
Unfortunately, the current version of Soledad doesn't support sorting posts based on total likes, but we plan to add this feature in a future update.
Regards,
PenciDesign.
Great, thank you