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  Public Ticket #3679712
Chnages not showing on user's browser
Closed

Comments

  • therevivingpakistan started the conversation
    July 4, 2024 at 11:22am

    I have make some changes on my site, which is live on the domain. My changes are not visible to public. The browser on which my wordpress admin account is logged in, changes are made there, but other browsers are not showing these changes. I have tried clearing cache from my go daddy hosting link, then i have clear cache of my other browser, where wordpress is not log in, but nothing works. im adding 2 pictures, one will include my wordpress browser other one is simple broswer. Mobile phone, tablet, no device is showing changes. 

    Attached files:  1.PNG
      2.PNG

  •  2,609
    PenciDesign replied
    July 4, 2024 at 12:36pm

    Hi,

    This is an issue with the cache plugin.

    Please make sure you've cleared all the site cache before checking while logged out, because the caches are not visible for the admin.

    Regards,
    PenciDesign.


  • therevivingpakistan replied
    July 4, 2024 at 12:38pm

    I have cleared all caches and site caches too, but nothing is working!

  •   therevivingpakistan replied privately
  •  2,609
    PenciDesign replied
    July 4, 2024 at 1:34pm

    Hi,

    I've cleared all the AirLift and Goddady Caches.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  • therevivingpakistan replied
    July 4, 2024 at 1:39pm

    Thank you so much, can you please tell me how you do that? so i can do it in future if i have this problem again! Kindly explain a bit


  •  2,609
    PenciDesign replied
    July 4, 2024 at 1:41pm

    Hi,

    I just clicked the clear cache link on the admin bar. It is located under the Airlift and Goddady menu items.

    Regards,
    PenciDesign.


  • therevivingpakistan replied
    July 4, 2024 at 1:43pm

    i know where is the godaddy cache icon, like click on it then in tools, here it is. But i cant locate the airlift option, can you attach a screenshot?

  •  2,609
    PenciDesign replied
    July 4, 2024 at 1:48pm

    Hi,

    Please view this screenshot:

    iy6XFRh.png

    Regards,
    PenciDesign.


  • therevivingpakistan replied
    July 4, 2024 at 1:49pm

    okay thank you so much, but now a new issue arrise, i have justed check website speed with google insight, and from 90 it dropped to 47

  •  2,609
    PenciDesign replied
    July 4, 2024 at 2:07pm

    Hi,

    After fully clearing the caches, please wait for the cache system on your site to generate the cache files and then check the page speed again later.

    Regards,
    PenciDesign.


  • therevivingpakistan replied
    July 4, 2024 at 2:08pm

    okay, thank you so much for the cooperation.