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  Public Ticket #3681826
Problem with scrolling the page
Closed

Comments

  •  8
    Lukasz started the conversation

    Hi,

    After the last update I have a problem. When I scroll the page with the slider to the bottom (on the right side of the browser), everything works fine. However, when I then start scrolling the page with the mouse wheel, it automatically returns to the top.

    For example: I quickly move the slider to the comments under the article. Then I use the mouse wheel to scroll through the comments to read. Then the page returns to the very top, to the header.

    The same thing happens the other way around: when I scroll first with the mouse wheel and then with the slider, the page returns to the header.

  •  2,609
    PenciDesign replied

    Hi,

    This might be an issue with the new smooth scrolling library.

    You can troubleshoot by temporarily disabling it. Go to Appearance → Customize → General → General Settings and turn off the "Enable Smooth Scroll" option.

    We'll double-check on our testing site and update your site as soon as we can.

    Regards,
    PenciDesign.


  •  8
    Lukasz replied

    Hi,

    Thank you. I turned off smooth scrolling and the problem was solved.

    Can you improve smooth scrolling in the next theme update?

  •  2,609
    PenciDesign replied

    Hi,

    Yes. We'll fix it in the future theme update.

    Regards,
    PenciDesign.