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  Public Ticket #3684643
Unable to customize the theme
Open

Comments

  • Aftab started the conversation
    July 12, 2024 at 6:21am

    The theme is not allowed to change or customize any portion

    Attached files:  Screenshot 2024-07-12 115659.jpg

  •  2,540
    PenciDesign replied
    July 12, 2024 at 6:36am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Aftab replied privately
  •  2,540
    PenciDesign replied
    July 12, 2024 at 7:22am

    Hi,

    I've checked your site, and the problem is that your server has blocked all AJAX connections via admin-ajax.php, so no data can be saved.

    Please turn off the firewall or contact your hosting support for an efficient solution.

    Regards,
    PenciDesign.