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  Public Ticket #3690838
Mobile Menu
Open

Comments

  • oktabaperis started the conversation
    July 22, 2024 at 1:44pm

    Hello,

    I have a problem with mobile menu. It's not opening sub categories when clicked and also doing nothing!

  •  2,540
    PenciDesign replied
    July 22, 2024 at 4:09pm

    Hi,

    Please go to Appearance → Customize → Logo & Header → Vertical Mobile Navigation: turn off the "Enable click on Parent Menu Item to open Child Menu Items" option.

    Regards,
    PenciDesign.


  • oktabaperis replied
    July 22, 2024 at 4:31pm

    Just did it and also cleared the cache but nothing changed!

  •  2,540
    PenciDesign replied
    July 22, 2024 at 4:39pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   oktabaperis replied privately
  •  2,540
    PenciDesign replied
    July 22, 2024 at 5:33pm

    Hi,

    I've fixed this issue by configuring the Header Builder → Mobile Sidebar → Mobile Sidebar Menu → Enable click on Parent Menu Item to open Child Menu Items: No.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.