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  Public Ticket #3699203
penci header style
Closed

Comments

  • Hana started the conversation
    August 5, 2024 at 5:44am

    Hello.

    I am experiencing an issue with the Penci Header Style on my blog following the recent program update. Unfortunately, it is no longer accessible, and I would greatly appreciate your assistance in resolving this matter.

    Please refer to the attached photo for the error message I am encountering. Thank you!

    Attached files:  Penciheader-error.png

  •  2,540
    PenciDesign replied
    August 5, 2024 at 8:19am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Hana replied privately
  •  2,540
    PenciDesign replied
    August 6, 2024 at 12:42am

    Hi,

    I've re-updated your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  • Hana replied
    August 6, 2024 at 2:28am

    Hello.

    I have confirmed that it is working well. Thank you very much for your help.