Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3701278
"Preview could not be loaded"
Open

Comments

  • fithf started the conversation
    August 7, 2024 at 11:40pm

    I've created a new page.  When I go to "Edit with Elementor" I get the "Preview could not be loaded" error.  I've gone through the initial troubleshooting by testing "Safe Mode" and was able to go into Safe Mode so apparently it's not an Elementor issue (or so that is the understanding).

  •  2,540
    PenciDesign replied
    August 8, 2024 at 12:51am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   fithf replied privately
  •  2,540
    PenciDesign replied
    August 8, 2024 at 3:21am

    Hi,

    I've fixed this issue by updating the Soledad theme to the latest version.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.