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  Public Ticket #3710883
Website not showing changes made. Video Stop playing in Background
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Comments

  • Androi3 started the conversation

    I have created a slider that has a background video linked to my youtube channel, but the video has stopped playing on desktop and mobile. It only plays when I am logged into my Admin account. Also the changes I have made to the website dont reflect on the mobile version of the site. I am using speedycache plugin, and it doesn't seem to have any effect on any changes to the desktop or mobile. Everything else on the website updates as soon as I make changes. But the background video has stopped. And the sub title of the website is supposed to be Real Life Matters not Real Lives Matters, I have notice it has changed on my mobile device but not on anyone elses. It still say Real Lives Matter. 

  •  2,609
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Androi3 replied privately
  •  2,609
    PenciDesign replied

    Hi,

    This is a problem with the speedy cache JS optimization options.

    I've disabled it for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  • Androi3 replied

    I have cleared the cache using speedy cache and on my phone, no changes to the subtitle "Real Lives Matters" vs "Real Life Matters", as it shows on Desktop version. On mobile it still has the old menu and the wrong subtitle.

  • Androi3 replied

    Also the Header Builder when I click on "Edit with Pencil Header Builder" it won't load anymore. Not sure what changed. 

  • Androi3 replied

    Cahce is still not working on mobile devices

  •  2,609
    PenciDesign replied

    Hi,

    I've re-configured the speedy cache plugin for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  • Androi3 replied

    Hello, 


    Yes everything is working correctly now. Thank you!