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  Public Ticket #3717407
Website load time on mobile is way too long
Closed

Comments

  • askrocco6531 started the conversation

    My website takes about 3 - 4 seconds or more to load on an iPhone and about the same time or longer on a desktop. I have gone through all the "Speed Optimization" customizations. Pleae help. 

  •  2,609
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   askrocco6531 replied privately
  •  2,609
    PenciDesign replied

    Hi,

    I've configured the cache plugin for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.

  •   askrocco6531 replied privately
  •   askrocco6531 replied privately
  •   askrocco6531 replied privately
  •   askrocco6531 replied privately
  •  2,609
    PenciDesign replied

    Hi,

    1. I've configured the cache plugins for all your sites,

    2. The background color was managed by the Elementor KIT, please follow the document at this link to understand how to customize it: https://elementor.com/help/customizing-an-elementor-site-kit/

    3. Regarding the widget post date, please go to Appearance → Widgets: expand the Main Sidebar widget area, check the "Hide Post Date" option on the .Soledad Recent Posts widget.

    Regards,
    PenciDesign.


  •   askrocco6531 replied privately
  •  2,609
    PenciDesign replied

    Hi,

    Sorry, I'm not sure about this.
    Can you tell me the name of the cache plugin that your hosting provider allows for installation?

    Regards,
    PenciDesign.


  •   askrocco6531 replied privately
  •  2,609
    PenciDesign replied

    Hi,

    I've fixed this issue for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  •   askrocco6531 replied privately
  •  2,609
    PenciDesign replied

    Hi,

    This is an issue with Elementor lazyload.

    Regards,
    PenciDesign.