My website frequently encounters plugin conflicts. I have already conducted tests, and when all plugins are deactivated, the site runs smoothly. However, as soon as I activate Elementor, the site crashes. Please assist in resolving this issue. Since Elementor is core to this theme, any conflicts that arise should be addressed or supported by your team
My website frequently encounters plugin conflicts. I have already conducted tests, and when all plugins are deactivated, the site runs smoothly. However, as soon as I activate Elementor, the site crashes. Please assist in resolving this issue. Since Elementor is core to this theme, any conflicts that arise should be addressed or supported by your team
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Can you pls give me an email address so I can add you as admin.
Many thanks!
Hi,
My email: [email protected]
Regards,
PenciDesign.
I've added this email as admin.
Thanks
Hi,
The issue is that your site is running an outdated version of the Soledad theme.
Please follow the documentation below to update the Soledad theme to the latest version, and then check again.
How to Update A Premium WordPress Theme to the Latest Version?
Regards,
PenciDesign.
Hi,
Have you read the article I sent and updated Soledad to the latest version (v8.5.6)?
Your site is still using the old version (v7.7.1), which isn't compatible with the latest version of Elementor.
Regards,
PenciDesign.