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  Public Ticket #3740124
Featured Category (Elementor) Widget Error
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Comments

  •  2
    BrounHope started the conversation
    1 week ago on October 8, 2024 at 10:36am

    The Elementor Widget "Penci Featured Category" is set to "Style 13 Grid 3 Columns" for a section called "Stakeholders" but it is only displaying 2 columns.

    Please advise what I need to do, to get it to display this content in 3 columns.

    - Please see PDF attached.

    Attached files:  3rd column missing.pdf

  •  2,540
    PenciDesign replied
    1 week ago on October 8, 2024 at 11:03am

    Hi,

    The issue is that the area where you've inserted this element doesn't have enough space to display 3 columns, so it shows only 2 columns instead.

    Regards,
    PenciDesign.

  •  2
    BrounHope replied
    1 week ago on October 8, 2024 at 11:19am

    Sorry but that's not correct.

    It has always been set to display the content in 3 columns. This change to 2 columns had happened recently - presumably since the theme was updated.

    I run the exact same theme with the exact widget and page / sidebar layout on a second site https://buildindigital.com/

    This site is able to display the content in 3 columns.

    Please refer to the attachment.

    Attached files:  Screenshot 2024-10-08 at 12.12.14.png

  •  2,540
    PenciDesign replied
    1 week ago on October 8, 2024 at 11:22am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   BrounHope replied privately
  •  2,540
    PenciDesign replied
    1 week ago on October 8, 2024 at 11:59am

    Hi,

    I can't log in because it shows an incorrect password.

    Regards,
    PenciDesign.

  •   BrounHope replied privately
  •   PenciDesign replied privately
  •   BrounHope replied privately
  •  2,540
    PenciDesign replied
    1 week ago on October 9, 2024 at 11:38am

    Hi,

    1. I've added the breadcrumb content and enabled the sticky sidebar/content for the new homepage.

    2. The Soledad theme is compatible with PHP 8.2, but you should check the compatibility of all the plugins you've installed.

     

    Regards,
    PenciDesign.

  •   BrounHope replied privately
  •  2,540
    PenciDesign replied
    1 week ago on October 9, 2024 at 3:17pm

    Hi,

    I've edited the sticky method.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.

  •   BrounHope replied privately