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  Public Ticket #3754951
After update Soledad theme my Disscuse comments are gone
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Comments

  • Krystian started the conversation
    October 31, 2024 at 11:04am

    Hello, new update makes me some trouble. After that my disqus coments are gone. It works good, but now there is no comment section at all.
    I check connection with dusquis server and its done...

    What can be a reason of that? Comments were really useful for my blog section and SEO purposes.

    Can you check what is a problem?

    I leave my login in private above.

  •   Krystian replied privately
  •  2,659
    PenciDesign replied
    October 31, 2024 at 11:08am

    Hi,

    Your site is still running an old version of Soledad.

    The issue is that you’ve enabled the Rocket Loader feature on Cloudflare, which conflicts with some JavaScript code on your site.

    Please try disabling this feature, clear all caches, and then check again.

    Regards,
    PenciDesign.

  • Krystian replied
    October 31, 2024 at 11:21am

    hey, thank you so much for help. Already updated to 5.9 version and turned off Rocket Loader. I have clear my cache and nothing is changed. Maybe I have to wait a little bit longer to active comment Section.

  •  2,659
    PenciDesign replied
    October 31, 2024 at 11:26am

    Hi,

    Please go to Appearance → Customize → Single Posts → General: turn off the "Delayed Load "Author Box" - "Post Navigation" - "Related Posts" - "Comments" Sections " option.

    Regards,
    PenciDesign.

  • Krystian replied
    October 31, 2024 at 12:13pm

    Thank you. I resigned with Disquse because of thier awfull ads...
    Can you tell me where can i change text "add new comment" and change Submit Button? I cant find it in options.

    Attached files:  Zrzut ekranu 2024-10-31 131219.jpg

  • Krystian replied
    October 31, 2024 at 12:13pm

    ere is an button issue

    Attached files:  Zrzut ekranu 2024-10-31 131333.jpg

  •  2,659
    PenciDesign replied
    October 31, 2024 at 12:53pm

    Hi,

    Have you followed the guide I sent in the previous reply?

    Regards,
    PenciDesign.

  • Krystian replied
    October 31, 2024 at 4:43pm

    Yes, I managed to lunch Disqused, but its awful now. Don't like those commercials ads. Want to use Wordpress comments now supported with Penci Review plugin. But cant find how to change the language of this "Add your comment" string and change text inside the button. Supposed to be white, but it isn't.

  •  2,659
    PenciDesign replied
    November 1, 2024 at 12:36am

    Hi,

    1/ You can change the text by going to Appearance → Customize → Quick Text Translations,

    2/ Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    #respond #submit,
#respond #submit:hover {
  color: #fff;
}

    Regards,
    PenciDesign.