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  Public Ticket #3766557
Problem translating website with WPML
Closed

Comments

  •  1
    matarogroc started the conversation

    Hello
    I'm having problems displaying the website in multiple languages using the WPML plugin. Specifically with the website footer.
    I've installed and configured the WPML plugin. I've translated the pages and blocks.
    As a footer, I'm using a Penci Block with my own footer design. I've also translated it. The problem is that the footer of the default language (Footer web CA) is always displayed when the corresponding footer should be displayed in Spanish (Footer web ES).

    On the other hand, the Penci blocks I use with Elementor do not appear to be translated with WPML.

  •  2,606
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   matarogroc replied privately
  •  2,606
    PenciDesign replied

    Hi,

    Please follow these steps:

    1. Create the Penci Block content for each language,

    2. Go to WPML → String Translations: Search and replace the following options:

    - pchdbd_all: header layout page slug

    - penci_footer_builder_layout: footer layout page slug

    Regards,
    PenciDesign.

  •  1
    matarogroc replied

    Hi

    I do it but still not working

  •  2,606
    PenciDesign replied

    Hi,

    Please resend me the URL, as I’m unable to access it.

    Regards,
    PenciDesign.

  •   matarogroc replied privately
  •  2,606
    PenciDesign replied

    Hi,

    I’ve checked your site and noticed that the Penci Block was created using the wrong approach.

    Please create a new blank Penci Block, set it to display for all languages, and ensure it is not linked as a translation of any block or language. Then, re-enter the slug.

     

    Regards,
    PenciDesign.

  •  1
    matarogroc replied

    Hi
    I'm going to do what you said.
    So, I don't use WPML to translate it?

  •  1
    matarogroc replied

    Hello
    This way didn't work for me either.
    I found a solution: On each page of the second language (Spanish) in the page options I select the footer in the corresponding language