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  Public Ticket #3770650
Shop Page Disappeared
Open

Comments

  •  1
    caslanr started the conversation
    November 25, 2024 at 3:05am

    I don't see any products under this page. Couple months ago before your support team updated (overrided all settings) this page was working. I'm having difficulties to solve these issues and I don't trust your support because they delete everything for solving issues but they just mesing up. Can you please address issues without messing production website?

  •  2,658
    PenciDesign replied
    November 25, 2024 at 5:46am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   caslanr replied privately
  •  2,658
    PenciDesign replied
    November 27, 2024 at 1:23am

    Hi,

    I've configured your shop page design by going to Appearance → Customize → WooCommerce → Shop Settings.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.