I bought this license many years ago, but I only just installed it on my site. It's a very good theme, but it doesn't allow me to add a new post, or update a post that has a numbered list.
Every time I click SAVE, or PUBLISH, it gives me this error: SAVE FAILED
This only happens when I activate the "Penci Framework" plugin.
The Gutemberg editor also gets messed up.
This is a new WordPress installation, updated and on a new domain. I couldn't find any help on the internet to fix this.
The Penci Templates add-on feature is not working in the builder. On clicking it appears and disappears only.
Pease help,
Thanks,
Ranjeet Singh
Attached files: Screenshot 2024-11-27 at 10.32.00 AM.png
Hi,
Please update the Soledad theme to the latest version, clear your browser cache, and check again.
How to re-update the Soledad theme?
Regards,
PenciDesign.
Hi,
I tried the way you suggested, but it is still not working. I have theme version 8.5.9. screenshot attached.
Please help.
Ranjeet
Attached files: Screenshot 2024-12-04 at 6.16.04 AM.png
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Hi,
Please ensure you’ve cleared all your browser caches and then check again.
I’ve reviewed your site, and the Penci Template is working correctly: Screenshot Link.
Regards,
PenciDesign.
Hi,
Regards,
PenciDesign.
Hello.
I bought this license many years ago, but I only just installed it on my site. It's a very good theme, but it doesn't allow me to add a new post, or update a post that has a numbered list.
Every time I click SAVE, or PUBLISH, it gives me this error: SAVE FAILED
This only happens when I activate the "Penci Framework" plugin.
The Gutemberg editor also gets messed up.
This is a new WordPress installation, updated and on a new domain. I couldn't find any help on the internet to fix this.
Please see the attached image, a test post.
Regards Edivaldo
Attached files: Pennew-Error.png
Hi @Edivaldo,
Please create a new private ticket with your site login information or send the request to [email protected]
Regards,
PenciDesign.