Autoload options seem to be out of order and malfunctioning. The Homepage does not load most images. The strange thing is that the website loading speed seems to be excellent (Rating100, at about 43ms), according to pingdom tools. The INSIDE pages seem to operate more normally.
We have not been able to tell if the problem is with the object cache, some plugin or combination of plugins, the PHP version, or the Penci plugin(s). About a minute ago, when going to the homepage, we got a huge list of warnings like this (it seems to involve a very important plugin, SHORTCODES ULTIMATE):
1. Warning: FS_Plugin_Plan::__construct(): The script tried to access a property on an incomplete object. Please ensure that the class definition "FS_Plugin_Plan" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide an autoloader to load the class definition in /home/greanvillepost/public_html/wp-content/plugins/shortcodes-ultimate-pro/freemius/includes/entities/class-fs-plugin-plan.php on line 113
2. The Wordpress installation is warning that the autoloaded options could be damaging performance (??) This is the warning:
Autoloaded options are configuration settings for plugins and themes that are automatically loaded with every page load in WordPress. Having too many autoloaded options can slow down your site. Your site has 4452 autoloaded options (size: 4 MB) in the options table, which could cause your site to be slow. You can review the options being autoloaded in your database and remove any options that are no longer needed by your site.
BECAUSE the SHORTCODES ULTIMATE threw up the big warning/error you see in #1) above, we tried to DEACTIVATE this plugin and got this warning/error alert:
Fatal error: Uncaught TypeError: unserialize(): Argument #1 ($data) must be of type string, array given in /home/greanvillepost/public_html/wp-content/plugins/airlift/wp_admin.php:272 Stack trace: #0 /home/greanvillepost/public_html/wp-content/plugins/airlift/wp_admin.php(272): unserialize(Array) #1 /home/greanvillepost/public_html/wp-includes/class-wp-hook.php(324): ALWPAdmin->enqueue_deactivation_feedback_assets('plugins.php') #2 /home/greanvillepost/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #3 /home/greanvillepost/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /home/greanvillepost/public_html/wp-admin/admin-header.php(118): do_action('admin_enqueue_s...', 'plugins.php') #5 /home/greanvillepost/public_html/wp-admin/plugins.php(637): require_once('/home/greanvill...') #6 {main} thrown in /home/greanvillepost/public_html/wp-content/plugins/airlift/wp_admin.php on line 272
There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
It's interesting that when I log in as an administrator, the website behaves much more normally, with the HOMEPAGE immediately loading all the images, etc.
Based on the debug content you provided, all the issues seem to stem from the plugins you have installed.
The problem might be related to a conflict between the PHP version on your server and most of the plugins. Please try downgrading the PHP version to 8.0, then check again.
Suddenly we see new strange problems that we would like you to examine:
1. After CUSTOMIZING some areas of the Soledad theme, we click 'PUBLISH" and it throws up these strange ERRORS about "special characters must be escaped : [<]. (Please see images attached)
2. The Wordpress editing window (using classic format) continues to open/revert to TEXT mode. We open it in VISUAL, and soon it automatically reverts to TEXT.
3. On the HOMEPAGE there is a big empty space/ gap between the bottom of the CAROUSEL and the top of the blog posts (in double column). (See image)
1/ The provided code includes PHP syntax, but you only need to enter the [shortcode].
2/ Please provide a screenshot or a screen-recorded video showing the issue.
3/ This is not a spacing issue. The problem is that the homepage title color is set to white. To change it, go to Appearance → Customize → Homepage → Colors → Home Title Box Text Color and update the color.
Autoload options seem to be out of order and malfunctioning. The Homepage does not load most images. The strange thing is that the website loading speed seems to be excellent (Rating100, at about 43ms), according to pingdom tools. The INSIDE pages seem to operate more normally.
We have not been able to tell if the problem is with the object cache, some plugin or combination of plugins, the PHP version, or the Penci plugin(s). About a minute ago, when going to the homepage, we got a huge list of warnings like this (it seems to involve a very important plugin, SHORTCODES ULTIMATE):
1. Warning: FS_Plugin_Plan::__construct(): The script tried to access a property on an incomplete object. Please ensure that the class definition "FS_Plugin_Plan" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide an autoloader to load the class definition in /home/greanvillepost/public_html/wp-content/plugins/shortcodes-ultimate-pro/freemius/includes/entities/class-fs-plugin-plan.php on line 113
2. The Wordpress installation is warning that the autoloaded options could be damaging performance (??)
This is the warning:
Autoloaded options are configuration settings for plugins and themes that are automatically loaded with every page load in WordPress. Having too many autoloaded options can slow down your site. Your site has 4452 autoloaded options (size: 4 MB) in the options table, which could cause your site to be slow. You can review the options being autoloaded in your database and remove any options that are no longer needed by your site.
BECAUSE the SHORTCODES ULTIMATE threw up the big warning/error you see in #1) above, we tried to DEACTIVATE this plugin and got this warning/error alert:
Fatal error: Uncaught TypeError: unserialize(): Argument #1 ($data) must be of type string, array given in /home/greanvillepost/public_html/wp-content/plugins/airlift/wp_admin.php:272 Stack trace: #0 /home/greanvillepost/public_html/wp-content/plugins/airlift/wp_admin.php(272): unserialize(Array) #1 /home/greanvillepost/public_html/wp-includes/class-wp-hook.php(324): ALWPAdmin->enqueue_deactivation_feedback_assets('plugins.php') #2 /home/greanvillepost/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #3 /home/greanvillepost/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /home/greanvillepost/public_html/wp-admin/admin-header.php(118): do_action('admin_enqueue_s...', 'plugins.php') #5 /home/greanvillepost/public_html/wp-admin/plugins.php(637): require_once('/home/greanvill...') #6 {main} thrown in /home/greanvillepost/public_html/wp-content/plugins/airlift/wp_admin.php on line 272
There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
Learn more about troubleshooting WordPress.
I think you'll have to go in to have a good look.
MANY THANKS FOR YOUR HELP.
ADDITIONAL NOTE:
It's interesting that when I log in as an administrator, the website behaves much more normally, with the HOMEPAGE immediately loading all the images, etc.
Hi,
Regards,
PenciDesign.
Hi,
Regards,
PenciDesign.
Much obliged!
Suddenly we see new strange problems that we would like you to examine:
1. After CUSTOMIZING some areas of the Soledad theme, we click 'PUBLISH" and it throws up these strange ERRORS about "special characters must be escaped : [<].
(Please see images attached)
2. The Wordpress editing window (using classic format) continues to open/revert to TEXT mode. We open it in VISUAL, and soon it automatically reverts to TEXT.
3. On the HOMEPAGE there is a big empty space/ gap between the bottom of the CAROUSEL and the top of the blog posts (in double column). (See image)
Attached files: Homepage gap is too big.png
Escape error 1.png
Escape error 3.png
Escape error 2.png
Hi,
The issue is that you have entered incorrect code in the customizer settings.
Please note: the custom code fields in the customizer only support JavaScript, CSS, or HTML. PHP code is not supported in these fields.
If you want to add PHP code to your site, please do so via the child theme.
Regards,
PenciDesign.
Hi,
2/ Please provide a screenshot or a screen-recorded video showing the issue.
3/ This is not a spacing issue. The problem is that the homepage title color is set to white. To change it, go to Appearance → Customize → Homepage → Colors → Home Title Box Text Color and update the color.
Regards,
PenciDesign.