Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3776805
Paywall
Closed

Comments

  • metadados started the conversation
    December 4, 2024 at 12:55am

    I am using the Paywall feature on my website. When I am assigning the STRIPE gateway for some reason I am unable to proceed to the payment checkout.

    Attached files:  errorstripe.png
      method.png

  •  2,727
    PenciDesign replied
    December 4, 2024 at 1:10am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   metadados replied privately
  •  2,727
    PenciDesign replied
    December 5, 2024 at 1:43am

    Hi,

    I've updated your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.

  • metadados replied
    December 5, 2024 at 9:59pm

    Hello, tell me how did you make it work? I cleaned the cache (including using a plugin you recommended) and the problem doesn't seem to be resolved.

    Attached files:  errorcheckout.png

  •  2,727
    PenciDesign replied
    December 6, 2024 at 1:54am

    Hi,

    I’ve just re-updated your site.

    Please clear your browser cache and check again.

    Regards,
    PenciDesign.