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  Public Ticket #3777364
Been getting an email about IPN
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Comments

  •  4
    Jonathan started the conversation

    Hi there,

    Not sure if you can help me at all, but for the past few months I've been getting the below email and I have no idea what it means or why it's coming from my email address domain. My best guess is that it has something to do with Penci Pay Writer, but I could be completely wrong and it could be something to do with my hosting provider or one of my plug-ins.

    Thing is, there's barely any information in the email so I'm unable to work out where it's coming from or why I keep getting the email. It mentions "WP Accept PayPal Payment plugin" but I have no such plugin with that name...

    The email is the same every single time I receive it, and I reckon I get it monthly.

    Here's the email:

    Email subject: IPN validation failed for a payment

    Email message text: 

    This is a notification email from the WP Accept PayPal Payment plugin letting you know that a payment verification failed.

    Please check your paypal account to make sure you received the correct amount in your account before proceeding

  •  2,727
    PenciDesign replied

    Hi,

    This is an email from PayPal and Penci Paywall, indicating that the IPN (Instant Payment Notification) you configured in WooCommerce Payments is incorrect, causing it to not function properly.

     

    Regards,
    PenciDesign.

  •  4
    Jonathan replied

    Just realised I forgot to reply to this. Do you know how I can fix it? I had another email the other day... I don't have a WooCommerce site so don't have WooCommerce Payments... I was thinking it might be connected to the "Pay a Writer" option where they can buy the writer a virtual coffee... But that seems to be working fine and I've had no problems with it...