Hello, I need help because the Soledad Instagram Feed widget is not working.
YEsterday, it's working fine and duddenly, appeared the following message: "No any image found. Please check it again or try with another instagram account."if i click on "Here" link in order to reconnect, i have a error page with:
Requête non valide: Les paramètres de demandes ne sont pas valides : Invalid scope: user_profile
I did nothing, and it worked until yesterday. My theme and all the plugins are actualized. What can I do? I am working on local server for the moment
Hello, I need help because the Soledad Instagram Feed widget is not working.
YEsterday, it's working fine and duddenly, appeared the following message: "No any image found. Please check it again or try with another instagram account."if i click on "Here" link in order to reconnect, i have a error page with:
I did nothing, and it worked until yesterday. My theme and all the plugins are actualized. What can I do?
I am working on local server for the moment
Hi,
This issue is difficult to diagnose because your site is running locally.
Please wait for our team to double-check on a testing site. We’ll provide feedback soon.
Regards,
PenciDesign.
hello, i just updated the theme to the latest version and when i reconnect the instagram feed i get the same error....
My website is online and was working perfectly until the update.
https://elagujerodeltopo.es
The error
Attached files: Screenshot_101.jpg
Hi @Jose Manuel Garcia Espinosa.
Please wait for our team to review and update it shortly.
Regards,
PenciDesign.
I think the cause is here: https://developers.facebook.com/docs/instagram-basic-display-api/
They udpate their api?
Hi,
Regards,
PenciDesign.
Hi,
Please re-update the Soledad theme to address this issue:
How to re-update the Soledad theme?
After the update, you will need to reconnect your Instagram account by going to the Dashboard > Soledad > Connect Instagram.
You may also need to upgrade your Instagram account to a Business account (it’s free) in order to use the new API.
Regards,
PenciDesign.
Is it possible to update locally? I followed the instructions by changing the version, but I don’t have the option to update the theme.
Is a Business account mandatory, or is a Creator account possible?
Hi,
In this case, you can manually download the latest theme file from ThemeForest and update it.
Regards,
PenciDesign.
I have manually updated the theme and it works.
Thank you very much
Best regards
If I download from Themeforest, will it erase all my local configuration?
Hi,
No, it only updates the theme files and does not affect your site data.
Regards,
PenciDesign.
Hi,
It's don't work. I download the zip file on themeforest and try to install the new version, but i always obtain this message (see attachment)
An idea?
Michael
Attached files: Installation theme.png
Hi,
This issue is related to your server. Please follow the instructions in this document to resolve it: How to Fix “The Link You Followed Has Expired” Error in WordPress.
Regards,
PenciDesign.