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  Public Ticket #3784087
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  • metadados started the conversation
    1 week ago on December 15, 2024 at 11:18pm

    I'm getting an error at the payment checkout. For some reason the card is not accepted .... It looks like an error that comes and goes, can you check the latest update?

    Attached files:  stripeerror.png

  •  2,658
    PenciDesign replied
    1 week ago on December 16, 2024 at 1:34am

    Hi,

    Please send me your site URL.

    Regards,
    PenciDesign.

  •   metadados replied privately
  •  2,658
    PenciDesign replied
    1 week ago on December 16, 2024 at 5:12pm

    Hi,

    Please go to the WooCommerce payment settings and ensure that all the Stripe account details are entered correctly. Our plugin only handles the data you’ve entered with the Stripe server, receives the payment status, and then updates it on your site.

     

    Regards,
    PenciDesign.