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  Public Ticket #3785095
pencil blocks are not active
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Comments

  • rogerio started the conversation
    1 week ago on December 17, 2024 at 10:32am

    I can't use the pencil blocks inside the posts, because it gives me a message that they are not active. How do I fix this?

    Attached files:  pencil blocks.JPG
      error blocks.JPG

  •  2,658
    PenciDesign replied
    1 week ago on December 17, 2024 at 10:34am

    Hi,

    The problem may be caused by a conflict between one of your installed plugins and the Gutenberg editor mode.

    To troubleshoot this, please disable all plugins (except for those that come with the PenNews theme), then reactivate them one by one. This will help identify which plugin is causing the issue.

    Regards,
    PenciDesign.