I hope this message finds you well. I am writing to inform you of a significant issue we have encountered after updating the Soledad theme to version 8.6.0. We manage multiple websites using your theme, and since the update, we have noticed that the footers are not displaying on any of our sites.
This problem has considerably impacted our site functionality, and as a temporary measure, we had to revert to version 8.5.1, which restored the footer but required us to reconfigure all font settings manually—a process that was both time-consuming and resource-intensive.
Could you please look into this issue and provide a solution or an updated version that resolves the footer display problem? Your prompt assistance would be greatly appreciated as we rely heavily on the full functionality of your theme for our operations.
Thank you for your attention to this urgent matter.
Dear PenciBlock Team,
I hope this message finds you well. I am writing to inform you of a significant issue we have encountered after updating the Soledad theme to version 8.6.0. We manage multiple websites using your theme, and since the update, we have noticed that the footers are not displaying on any of our sites.
This problem has considerably impacted our site functionality, and as a temporary measure, we had to revert to version 8.5.1, which restored the footer but required us to reconfigure all font settings manually—a process that was both time-consuming and resource-intensive.
Could you please look into this issue and provide a solution or an updated version that resolves the footer display problem? Your prompt assistance would be greatly appreciated as we rely heavily on the full functionality of your theme for our operations.
Thank you for your attention to this urgent matter.
Best regards, SharifStudy Group
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.