Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3794440
Conflict with the plugin Select Penci Shortcodes & Performance
Closed

Comments

  •  2
    jochite started the conversation

    I recently migrated a Linux VPS from a shared hosting to a new one. I installed the new version of PHP 8.2 on the new host because the hosting told me that version 8.1 was obsolete as of January.

    Since then I have had problems with the Solitude theme, specifically with the plugin mentioned above, because when I activate it the theme's frontend doesn't appear, but I can access the backend. If I deactivate Penci Shortcodes & Performance the problem disappears. Since I see that it is a mandatory plugin, what can I do?

    I've also been looking at tools/site health and the permissions section shows the following:
    The WordPress main directory Editable
    The "wp-content" directory Editable
    The uploads directory Editable
    The plugins directory Editable
    The themes directory Editable
    The sources directory Not editable
    The essential plugins directory Editable

    Then I introduced debug mode in wp.config.php and the debug.log gives me the following error:

    [04-Jan-2025 19:03:27 UTC] PHP Deprecated: Creation of dynamic property DOMDocument::$xpath is deprecated in /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-content/plugins/penci-shortcodes/pagespeed/inc/process.php on line 207
    [04-Jan-2025 19:03:29 UTC] PHP Fatal error: Soledad\PageSpeed\RemoveCss\Sanitizer::parse_selectors(): Cannot use output buffering in output buffering display handlers in /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-content/plugins/penci-shortcodes/pagespeed/inc/remove-css/sanitizer.php on line 170
    [04-Jan-2025 19:03:30 UTC] PHP Fatal error: Uncaught Error: Class "Elementor\Plugin" not found in /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-content/themes/soledad/inc/template-builder/other/404.php:9
    Stack trace:
    #0 /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-includes/template-loader.php(106): include()
    #1 /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-blog-header.php(19): require_once('...')
    #2 /var/www/vhosts/vivirelsenderismo.com/httpdocs/index.php(17): require('...')
    #3 {main}
    thrown in /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-content/themes/soledad/inc/template-builder/other/404.php on line 9
    [04-Jan-2025 19:03:30 UTC] PHP Deprecated: Creation of dynamic property DOMDocument::$xpath is deprecated in /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-content/plugins/penci-shortcodes/pagespeed/inc/process.php on line 207
    [04-Jan-2025 19:03:32 UTC] PHP Fatal error: unserialize(): Cannot use output buffering in output buffering display handlers in /var/www/vhosts/vivirelsenderismo.com/httpdocs/wp-includes/functions.php on line 650


  •  2,701
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin and FTP account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   jochite replied privately
  •  2,701
    PenciDesign replied

    Hi,

    I've configured your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.

  •   jochite replied privately
  •  2,701
    PenciDesign replied

    Hi,

    In the previous section, I reverted to an older PHP version for debugging purposes. You can now safely use the latest version of PHP without any risk.

    Please send me a screenshot of the installation issue, and I’ll review it and provide you with a quick guide.

     

     

    Regards,
    PenciDesign.

  •   jochite replied privately