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  Public Ticket #3799323
Errors When Updating Sidebar
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  • jientertainment started the conversation

    I manage the https://homeharmonyselfcare.com website... 

    I was attempting to update the Sidebar when I kept getting "sear" errors, "archives" errors, "penci_social_widget" errors... see attached. Then, when I attempt to add a picture to one of the widgets from the gallery, it just hangs. It does not refresh the screen. (see attached screenshot with red errors)

    Also, why is there now a Soledad menu item... Which one should be used to Customize the appearance of the Theme? I am having such a hard time following your updates, and the documentation is not up to date. I am trying to change the appearance of WooCommerce pages, but adjustments on the "Soledad" menus seem to do nothing, and the appearance themes are unclear... Please assist... 


    Active License

    Attached files:  Screenshot 2025-01-12 100824.png
      Screenshot 2025-01-12 101643.png

  •  2,701
    PenciDesign replied

    Hi,

    1/ This is not an error of Soledad. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress. Please install the Classic Widget plugin for your site: https://wordpress.org/plugins/classic-widgets/. This plugin will revert the Widget setting to the old look.

    2/ You can customize the Soledad theme by 2 methods:

    • Go to Appearance → Customize,
    • Select the Soledad → Theme Options panel.

    Regards,
    PenciDesign.