Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3807727
Pop up overlaying main page elements
Open

Comments

  • r2motion started the conversation
    January 24, 2025 at 8:32pm

    HI again see what i mean pop up overlapping some content

    Attached files:  Screenshot 2025-01-24 163144.png

  •  2,727
    PenciDesign replied
    January 25, 2025 at 2:00am

    Hi,

    Please disable the country blocking or firewall on your site so I can check the popup class and adjust the z-index value accordingly.

    Regards,
    PenciDesign.

  •   r2motion replied privately
  •   r2motion replied privately
  •  2,727
    PenciDesign replied
    January 25, 2025 at 8:02am

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    .penci-header-wrap {
  z-index: 1;
}

    Regards,
    PenciDesign.

  •   r2motion replied privately
  •  2,727
    PenciDesign replied
    January 26, 2025 at 8:36am

    Hi,

    Please change the CSS code:

    .penci-header-wrap {
  z-index: 3;
}

    Regards,
    PenciDesign.

  •   r2motion replied privately
  •  2,727
    PenciDesign replied
    January 26, 2025 at 6:39pm

    Hi,

    Could you please disable the firewall blocking and ensure the popup is set to display every time? I’ve checked your site multiple times but still haven’t seen the popup content.

    Regards,
    PenciDesign.