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  Public Ticket #3809820
Cannot edit footer
Open

Comments

  • amindana started the conversation
    January 28, 2025 at 3:57pm

    Hi,

    I am unable to change the footer in the front end. I have changed the footer and also created a new one and tried to assign it in the customizer but the changes do not reflect.

    What could be the issue?

  •  2,727
    PenciDesign replied
    January 28, 2025 at 5:32pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   amindana replied privately
  •  2,727
    PenciDesign replied
    January 28, 2025 at 6:12pm

    Hi,

    I’ve checked your site, and this issue is related to the browser cache caused by enabling the Footer Delayed feature.

    I’ve disabled it for you by going to Appearance → Customize → Footer → General → Enable Footer Content Delayed.

    Please clear your browser cache and check again.

    Regards,
    PenciDesign.