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  Public Ticket #3811511
Random Links Above Footer on Live Website
Open

Comments

  • cricketbeingmedia started the conversation
    3 weeks ago on January 31, 2025 at 3:06am

    I have noticed random links appearing above the footer on the homepage. I do not know where they are coming from. I urgently need assistance to:

    • Identify why these links are appearing (whether it’s a theme setting, plugin conflict, or any other issue).
    • Remove them as soon as possible without disrupting the live website.

    This is a critical issue as the website is live, and we cannot afford any downtime or disruptions.

    Please provide guidance on how to resolve these issues urgently. Let me know if you need further details.

    Thank you for your prompt support!

    Attached files:  CricketBeing_Random links.jpg

  •  2,727
    PenciDesign replied
    3 weeks ago on January 31, 2025 at 3:58am

    Hi,

    This link was added by a third-party plugin or service you have installed; it is not part of the Soledad theme.

    Regards,
    PenciDesign.