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  Public Ticket #3825265
Website top menu and search bar disappeared
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Comments

  • Yejiskitchenstories started the conversation
    2 days ago on Friday at 4:41pm

    Hello, 

    I am experiencing problems with my website menu and search bar disappearing. I have updated all the plugins but the menu and search bar have not returned. Any help on this will be helpful! 

    Thank you so much in advance! 

    Attached files:  Screenshot 2025-02-21 at 10.21.09 AM.png

  •  2,727
    PenciDesign replied
    2 days ago on Saturday at 1:55am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   Yejiskitchenstories replied privately
  •  2,727
    PenciDesign replied
    2 days ago on Saturday at 3:29pm

    Hi,

    I fixed your site by re-select the header layout at Appearance → Customize → Logo & Header → Header Builder → General Header Builder for All Pages.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.