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  Public Ticket #3825876
Unable to fully import Demo Style and set on homepage
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Comments

  • johnvictor82 started the conversation
    22 hours ago

    Please I am unable to import a demo style - 24h News.. It's stuck at Generating Image ID (3456)...Initially, it moves very slowly untill it is stuck. 

    I had to switch to Soledad Vira, which style didn't import fully, and also didn't fully reflect on homepage.

    Please provide guidelines on how I can fully import the 24h News demo style and set it to my homepage to show fully.

  •  2,727
    PenciDesign replied
    20 hours ago

    Hi,

    When you see the message "Generating Image ID...", it means that all the demo data has been successfully imported. The current process is resizing all media library images to fit the new layout you imported.

    If your media library contains a large number of files, the server may terminate this process, causing an error message to appear. In this case, you can ignore this step and return to the WordPress dashboard.

    If your site has not imported the data and styles correctly, please send me your WordPress admin account details, and I'll check it for you.

    Regards,
    PenciDesign.

  •   johnvictor82 replied privately
  •  2,727
    PenciDesign replied
    18 hours ago

    Hi,

    I've configured the demo data for your site.  

    I recommend taking some time to read the Soledad theme documentation at the following link to better understand how to customize it: https://soledad.pencidesign.net/soledad-document/#menu 

    Regards,
    PenciDesign.