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  Public Ticket #3831973
missing widgets
Closed

Comments

  • mixtapeliv started the conversation

    Hi there, I'm using the Soledad theme for my travel blog and one of the main ways to monetise a travel blog is to use affiliate links from the likes of Get Your Guide and Viator. 
    GYG has widgets that make that easier but I've been trying to use them on my website for months and no luck. Anytime I try to add the embed code on my posts, nothing appears. Why is that? I'm attaching a screenshot of GYG (I've added the analyser code to the head tag)

    On a very different note, every time I publish a new post, I have to go in customise and change something (can be anything) otherwise the post doesn't show up if I'm not logged on. Do you know why that is? That started in the last month or so 

    Thanks

    Attached files:  Screenshot 2025-03-04 at 18.40.23.png

  •  2,786
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   mixtapeliv replied privately
  •   PenciDesign replied privately
  •   mixtapeliv replied privately
  •  2,786
    PenciDesign replied

    Hi,

    Please set my account as an Administrator so I can check the site settings.

    Regards,
    PenciDesign.

  •   mixtapeliv replied privately
  •  2,786
    PenciDesign replied

    Hi,

    1/ I've configured the code for your site and tested adding the code at the end of each post. It's displaying correctly: Screenshot.

    2/ The issue is that you have multiple caching plugins installed. You're using both hosting cache and LiteSpeed Cache, so you need to purge all caches after publishing or modifying content to ensure the changes take effect. Try disabling LiteSpeed Cache, then check again.

    3/ Go to Appearance → Customize → Speed Optimization → Optimize CSS, enable the "Create Critical CSS" option, clear all caches, and check again.

    Regards,
    PenciDesign.

  • mixtapeliv replied

    Thank you so much!!! 

  • mixtapeliv replied

    Sorry, me again!

    Where did you put the GYG code? Can I remove it so I can add it only to the relevant posts and on the body of the post instead of below it? 

  •  2,786
    PenciDesign replied

    Hi,

    Please go to the Dashboard → Soledad → Ads Manager → Single Posts → Add Google Adsense/Custom HTML code at the end of content posts: remove the code at this field.

    Regards,
    PenciDesign.

  • mixtapeliv replied

    Thank you so much for all your help! Have a lovely weekend!